1st phase – training
At the start of the project, the key users and all end users are trained after completing the development phase. So we make sure that every user can start immediately.
Efficient controlling relies on dependable data and details. Our applications capture information at individual item level, so you can enjoy targeted reporting. Identify impending defaults early on and adjust limits accordingly all thanks to integrated plausibility checks of individual items and portfolios combined with random samples for maximum peace of mind.
No matter how much data you need to capture nor how much processing time you schedule, one thing is certain: the performance of our factoring solutions is considered industry leading. Find out for yourself!
Your employees need an intuitive user interface. To deliver on this, we work tirelessly to turn complex requirements into smart applications. The result: our solutions are extremely user-friendly and come with customisable default settings.
We serve clients who work in highly regulated markets such as Germany, Austria and Switzerland. With us they have a market and technology leader on their side whose solutions deliver all the functions they need. Here are just some of the reasons why our solutions can help you excel:
Whether you support big-name corporations or SMEs, it makes no difference to efcom as our ef3basic and ef3premium solutions are so highly scalable that you will always work with a bespoke solution that truly fits your needs.
ef3basic and ef3premium integrate seamlessly into your existing IT architecture. They do so thanks to our aim and ingenious methodologies to leave no room for delays or failures. Once we agree a timeline with you, we meet it without compromise – and to the highest standard. Take our word for it: we never miss a deadline.
ef3 is based on almost two decades of hands-on factoring experience. So it’s no wonder then that we set the market standard – both nationally and internationally. But for us, standard means anything but resting on our laurels. Rather, we see it as meaning always thinking ahead and keeping our software cutting edge through regular updates. Customisation also plays a key role with efOnline – plus you get to benefit from our use of state-of-the-art technology.
Whether you choose the basic or premium version – ef3 lets you manage even the most complex of factoring transactions at the highest level of quality. No ifs or buts.Â
Say hello to our web-based application for efficient factor-customer communication. It enables you to minimise effort while maximising customer involvement.
At the start of the project, the key users and all end users are trained after completing the development phase. So we make sure that every user can start immediately.
If the customizations you have come up to meet your needs, then installation at your site is the key.
Your individual needs are clarified in dedicated workshops and the objective defined together.
In advance, we jointly define which data should be migrated exactly. Subsequently, at least two test migrations take place.
At this stage, our development team becomes active and precisely implements the previuosly elaborated requirements.
Once all installations have been successfully completed, our testing and acceptance phase starts.
At efcom, support plays a critical role. These are more than just words, as we also put our idea of practical support into action such as through our use of a professional helpdesk system. It serves as our client’s central communications platform to report support incidents and service requests.
It ensures all requests are dealt with promptly by our experts, so no request ever falls by the wayside. What’s more, the service level you choose for our software is set in the contract right from the start.