We train the key users at the start of the project and all end users after the development phase. The following applies: key users receive cross-thematic training, end users receive targeted training depending on their role and daily task. Important: To ensure that we all speak the same language, a glossary is drawn up right at the beginning.
The following topics are covered in the training sessions:
- Introduction (1 day)
- Master data (2 days)
- Transactions (2 days)
- Limits in ef3 (1 day)
- Incoming payments (1 day)
- Dunning (1 day)
- Administration I and II (1 day each)
- Technical Administration (1 day)
- Modules (depending on selection)
Your main contact person is Mr Oliver Rölle.