We train the key users at the start of the project and all end users after the development phase. The following applies: key users receive cross-thematic training, end users receive targeted training depending on their role and daily task. Important: To ensure that we all speak the same language, a glossary is drawn up right at the beginning.

The following topics are covered in the training sessions:

• Introduction (1 day)
• Master data (2 days)
• Transactions (2 days)
• Limits in ef3 (1 day)
• Incoming payments (1 day)
• Dunning (1 day)
• Administration I and II (1 day each)
• Technical Administration (1 day)
• Modules (depending on selection)