1st phase - training

We train the key users at the start of the project and all end users after the development phase. The following applies: key users receive cross-thematic training, end users receive targeted training depending on their role and daily task. Important: To ensure that we all speak the same language, a glossary is drawn up right at the beginning.

 

The following topics are covered in the training sessions:

  • Introduction (1 day)
  • Master data (2 days)
  • Transactions (2 days)
  • Limits in ef3 (1 day)
  • Incoming payments (1 day)
  • Dunning (1 day)
  • Administration I and II (1 day each)
  • Technical Administration (1 day)
  • Modules (depending on selection)