{"id":96874,"date":"2024-05-02T10:38:04","date_gmt":"2024-05-02T08:38:04","guid":{"rendered":"https:\/\/www.efcom.de\/documentation-dynamic-growth\/"},"modified":"2024-05-02T11:08:57","modified_gmt":"2024-05-02T09:08:57","slug":"documentation-dynamic-growth","status":"publish","type":"post","link":"https:\/\/www.efcom.de\/en\/documentation-dynamic-growth\/","title":{"rendered":"Documentation: dynamic growth"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1708334309580{margin-top: 45px !important;}&#8221;][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;3\/5&#8243;]<div id=\"ultimate-heading-763969e76e8e5bb6e\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-763969e76e8e5bb6e uvc-1778 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  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a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815:hover .soc-font-icon,\n#page .dt-shortcode-soc-icons a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815:hover .soc-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815:hover .soc-icon {\n  color: #ffffff;\n  background: none;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815.dt-icon-hover-bg-on:after,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815.dt-icon-hover-bg-on:after {\n  background: rgba(0,0,0,0.5);\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815:not(:hover) .soc-font-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815:not(:hover) .soc-font-icon,\n#page .dt-shortcode-soc-icons a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815:not(:hover) .soc-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815:not(:hover) .soc-icon {\n  color: #ffffff;\n  background: none;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815 .soc-font-icon,\n.dt-shortcode-soc-icons a.single-soc-icon-306df63cf9c2aba2f49cd85f12944815 .soc-icon {\n  font-size: 18px;\n}<\/style><a title=\"Mail\" href=\"mailto: sales@efcom.de\" class=\"mail single-soc-icon-306df63cf9c2aba2f49cd85f12944815 dt-icon-bg-on dt-icon-hover-bg-on\"><i class=\"soc-icon soc-font-icon dt-icon-mail\"><\/i><span class=\"screen-reader-text\">Mail<\/span><\/a><\/div>\t\t<\/div><\/div>[vc_single_image image=&#8221;96808&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1713443159229{padding-top: 15px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;3\/5&#8243;][vc_column_text css=&#8221;.vc_custom_1714035567908{padding-top: 20px !important;padding-bottom: 10px !important;}&#8221;]<span style=\"font-size: 15pt; line-height: 2.0;\">The extent of <strong>user documentation<\/strong> at efcom has increased <strong>tenfold<\/strong> over the past 10 years. This is due to the continuous development of our software features and interfaces which must be documented accordingly. Software manufacturers in Germany are obligated by law to document their products for their customers. Ultimately, this is about areas such as <strong>IT security<\/strong>, <strong>availability<\/strong> and <strong>data protection<\/strong>. The software documentation is also part of the active emergency <strong>preparedness concept<\/strong>. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 15pt; line-height: 2.0;\">How did it all start with the documentation at efcom? In the beginning, only elementary descriptions for individual areas of the application were available. Due to both the <strong>increasing complexity<\/strong> of the software and the rising number of customers, it was quickly decided that the documentation processes must be framed in a more professional manner. This was the starting signal for the launch of our <strong>internal documentation<\/strong> department, which now has three competent colleagues. Their tasks include not only the continuous updating and creation of user documentation, but also the translation into several languages. &#8220;With the <strong>internationalization<\/strong> of our products, the translation of the software and its corresponding documentation has become indispensable,&#8221; emphasizes <strong>Silvia Canales<\/strong>.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 15pt; line-height: 2.0;\">Generally, the documentation at efcom consist of an <strong>Online Help<\/strong> for all basic functions and definitions as well as numerous <strong>additional documentations<\/strong>. The latter comprise detailed descriptions of special features and interfaces. This way the users can inform themselves easily and quickly without the need to contact the support at efcom first. Ultimately, it is extremely important for software companies to keep the amount of externally provided documentation within reasonable limits\u2014for reasons of <strong>profitability<\/strong>, but also <strong>usability<\/strong>. Too much documentation can quickly become counterproductive if scarce resources are overused and users are &#8220;overwhelmed&#8221; with unnecessary details for everyday operation. Too little documentation, on the other hand\u2014as already described at the beginning\u2014may undermine legal requirements; moreover, no customer will agree to inadequate documentation. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 15pt; line-height: 2.0;\">What characterises a good documentation? &#8220;In addition to a meaningful introduction to the topic, it should enable the user to set up the functionalities of the application in a useful way to be able to use them in <strong>day-to-day business<\/strong>. Furthermore, we make sure that the wording is understandable and clear, which in turn contributes to easy translatability,&#8221; explains <strong>Isabel Palomino<\/strong>. There are internal guidelines for the creation of such documentations. These include regulations, templates, instructions and checklists that have general validity and are <strong>constantly updated<\/strong>. For translations, there are also official <strong>glossaries<\/strong> in the respective languages. The latter are also made available to our customers in a slightly slimmed-down version. . &#8220;We work on improving the documentation every day in order to adapt it to the constantly <strong>changing requirements<\/strong> and to take the needs of the end users into account in the best possible way,&#8221; clarifies <strong>Petra Scheibel-Lang<\/strong>.<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1708334309580{margin-top: 45px !important;}&#8221;][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;3\/5&#8243;][vc_single_image image=&#8221;96808&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1713443159229{padding-top: 15px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;3\/5&#8243;][vc_column_text css=&#8221;.vc_custom_1714035567908{padding-top: 20px !important;padding-bottom: 10px !important;}&#8221;]The extent of user documentation at efcom has increased tenfold over the past 10 years. This is due to the continuous development of our software features and interfaces which must be documented accordingly. Software manufacturers in&hellip;<\/p>\n","protected":false},"author":5,"featured_media":96809,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[145],"tags":[181,140,183,182],"class_list":["post-96874","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artikel-en","tag-efcom-en","tag-factoring-en","tag-future","tag-innovation-en","category-145","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Documentation: dynamic growth - efcom gmbh | Proven and efficient standard software for factoring institutes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.efcom.de\/en\/documentation-dynamic-growth\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Documentation: dynamic growth - efcom gmbh | Proven and efficient standard software for factoring institutes\" \/>\n<meta property=\"og:description\" content=\"[vc_row css=&#8221;.vc_custom_1708334309580{margin-top: 45px !important;}&#8221;][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;3\/5&#8243;][vc_single_image image=&#8221;96808&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1713443159229{padding-top: 15px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/5&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/5&#8243;][\/vc_column][vc_column width=&#8221;3\/5&#8243;][vc_column_text css=&#8221;.vc_custom_1714035567908{padding-top: 20px !important;padding-bottom: 10px !important;}&#8221;]The extent of user documentation at efcom has increased tenfold over the past 10 years. 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